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AI that drafts, and the rules that decide

With AI on, Claude drafts estimates, time, invoice wording, reminders and client updates. Every figure is still worked out by rule, and a person confirms everything.

4 min readUpdated

AI reads and drafts. It never prices, approves or sends anything. What it drafts is checked value by value, priced from your rate card, and confirmed by a person before it counts.

What it drafts

  • An estimate from a brief. Scope lines, with the questions the brief left open. Prices come from the rate card, never from the model.
  • Time from a note. Under Time, From a note turns a sentence into draft entries on the right campaigns.
  • The scope check. On a campaign, Check the work against the scope… compares the time logged and the bills coded to it with what was agreed, and lists what looks out of scope, ready to draft as a change order.
  • An invoice's account of the work. A short paragraph of what was done, from the campaign's records, to put on the invoice.
  • Reminders and client updates. A reminder's note in your voice, and the update a client gets from Send them an update….
  • Which report answers a question. Ask in plain words on Reports and be taken to the report that answers it. The report computes the figures.

Turning it on

Switch on Let AI read and draft under Settings → Agency. It's off until an admin switches it on. Each use is in the audit trail with the model that drafted it.

What's sent, and what isn't

  • Sent: the text needed for the draft in hand, such as the brief, the note, the scope's lines and the names of your campaigns and clients.
  • Never sent: what anyone costs, cost rates, margins, bank details or payment details.
  • The model is Claude, from Anthropic, which processes it on our behalf under its commercial terms, which don't allow training its models on it.

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