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Your data: where it's kept and how to delete it

What's stored, where, who can see it, and how to close your account.

1 min readUpdated

  • Only people in your organization see its data, according to their role. Every table is protected by row-level security.
  • thruflow is run from, and stores data in, the United States. Everything travels over HTTPS and is encrypted at rest by our providers.
  • Documents go to Anthropic's Claude only when your organization turns that on, under terms that don't allow training on them.
  • Settings → Data & storage shows how your documents and email are handled.

To close your account, write to support@getthruflow.com. Your organization's data is deleted within 30 days, except where the law requires us to keep something longer.

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