Terms of Service

1.The agreement

These terms are an agreement between thruflow (“we”, “us”) and the business that uses thruflow (“your organization”, “you”), and they apply to everyone who signs in to it. By creating an organization, accepting an invitation, or using thruflow, you agree to them. If you accept on behalf of a business, you confirm you're authorized to bind it.

Our Privacy Policy explains how we handle personal information and is part of these terms.

2.The service

thruflow helps businesses take in orders, invoices and bills, check and approve them, send invoices, and post them to accounting systems such as QuickBooks Online. We keep improving it, so features may change; if we remove something your organization relies on, we'll tell you in advance when we reasonably can.

We may offer features marked as early or preview. They may change or be withdrawn, and are provided as they are.

3.Accounts and access

• Your organization's admins decide who has access and what each person can do. They're responsible for inviting the right people and removing people who leave.
• Keep your sign-in details to yourself. You're responsible for what happens under your account, and should tell us at support@getthruflow.com if you think it's been misused.
• Give accurate information, and keep it up to date.

4.Your data

Your organization owns the data it puts into thruflow, including the documents it sends to its thruflow addresses. You give us permission to store, copy and process it only as needed to provide thruflow to you, to keep it secure, and as the law requires. We don't claim any other rights to it.

You're responsible for having the right to use the data you put in, including personal information about your customers, vendors and staff, and for giving any notices your customers and vendors are owed about how you handle their information.

You can export your records at any time, and ask us for a complete copy by writing to support@getthruflow.com.

5.Acceptable use

Don't use thruflow to:

• break the law, or help anyone else do so, including by sending fraudulent invoices or misleading emails;
• send spam or unsolicited messages through thruflow's email features;
• upload malware, or try to get into accounts, organizations or systems you aren't allowed to reach;
• probe, overload or disrupt the service, or get around its security or limits;
• copy, resell or reverse-engineer thruflow, except where the law allows it despite this term.

We may suspend access that breaks these rules or puts other customers or the service at risk. We'll tell you why unless we're legally prevented from doing so.

6.Services you connect

When you connect another service, such as QuickBooks Online, you authorize thruflow to act in that account on your organization's instructions: for example to create customers, vendors, invoices, bills and payments when someone posts or pays them in thruflow, and to void or delete them when someone voids them. Your use of that service is governed by its own terms (for QuickBooks, Intuit's), and we aren't responsible for it.

An admin can disconnect a service at any time under Settings → Integrations.

7.Your books are your responsibility

thruflow reads documents automatically, and reading can be wrong. It shows how sure it is and asks for a person to check anything unsure, but you're responsible for reviewing what you approve, send and post, and for your accounting, tax filings and payments.

thruflow isn't accounting, tax, financial or legal advice. Talk to a qualified professional about those.

8.Fees

thruflow is currently provided without charge. If we introduce fees, they'll be set out on our site or in an order form, and we'll give your organization at least 30 days' notice before any fee applies to it. You can stop using thruflow before then.

9.Suspension and ending

• Your organization can stop using thruflow and close its account at any time by writing to support@getthruflow.com.
• We may end these terms with 30 days' notice, or straight away if you seriously break them or the law requires it.
• After an account closes, you have 30 days to ask for a copy of your data. We then delete it as described in the Privacy Policy.
• Sections that by their nature should continue (such as your data, disclaimers, limits of liability and governing law) survive the end of these terms.

10.Disclaimer

We work hard to keep thruflow available, accurate and secure, but it's provided “as is” and “as available”. To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement, and we don't promise that thruflow will be uninterrupted or error-free, or that automatically read values will be correct.

11.Limits of liability

To the extent the law allows, neither of us is liable to the other for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, even if told they were possible.

To the extent the law allows, our total liability arising out of or relating to thruflow or these terms is limited to the greater of the fees your organization paid us in the 12 months before the claim and US$100.

These limits don't apply where the law doesn't allow them to.

12.Indemnity

Your organization will defend and indemnify us against third-party claims arising from data it puts into thruflow without the right to do so, or from its use of thruflow in breach of these terms or the law, and pay the resulting costs, damages and reasonable legal fees.

13.Governing law

These terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Any dispute will be heard in the state and federal courts located in New York County, New York, and each of us agrees to those courts' jurisdiction.

14.Changes to these terms

We may update these terms. If a change matters, we'll tell organization admins by email or in thruflow at least 30 days before it takes effect, unless it's needed sooner for legal or security reasons. Continuing to use thruflow after a change takes effect means accepting it.

15.General

• These terms, with the Privacy Policy and any order form, are the whole agreement between us about thruflow.
• If part of these terms can't be enforced, the rest still applies. Not enforcing a term isn't a waiver of it.
• You can't transfer these terms without our consent; we may transfer them as part of a merger or sale of the business.
• Neither of us is responsible for delays caused by events outside reasonable control.
• We'll send notices to your organization's admins by email; send yours to support@getthruflow.com.