Billable items and preparing an invoice
Every installment, retainer period, cost and media line is an item first. Invoices are made from the items that are ready.
4 min readUpdated
Nobody types a billable item. thruflow works them out from the approved scope, the vendor bills coded to the campaign and the invoices already made, the same way every time. Every invoice line is the sum of named items, so any figure can be traced back to what it's for.
What state an item is in
- Scheduled: not billable yet. An installment whose date is ahead, a retainer period that hasn't begun, a milestone not delivered.
- Ready to bill: its day has come. It can go on an invoice.
- Held: kept back, with the reason. Either a person held it, or a cost would take billing past its scope line's budget.
- Invoiced: on a named invoice.
- Written off: it won't be billed, with who decided and why.
Prepare an invoice
- 1
See what's ready
Ready to bill lists each campaign with work done or due and not invoiced, oldest first.
Billing - 2
Choose the items
On the campaign, tick the items to bill, or take them all, and click Prepare invoice.
Campaigns - 3
Check the draft
Each item shows what it's worth and what you'll bill. Bill an item for less and say why: the difference is kept as written down. The sales tax and total are shown before you confirm.
- 4
Someone else posts and sends it
The draft is posted to your accounting system by someone other than whoever prepared it, then sent. With no accounting system connected, someone else sends it.
Invoices
Hold, write off, void
- Hold… keeps a ready item off invoices until someone releases it. It still counts as unbilled.
- Write off… means it will never be billed. It needs an approver or Finance, and a reason. It can be taken back while the campaign is open.
- Voiding an invoice puts its items back to ready, at full value. A credit memo does not: the work stays billed, and the credit lowers what's owed.
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Related
- Campaigns for agenciesBill a campaign over time against its scopeGive a campaign a scope of fees, retainers, milestones, hours, costs and media, and bill each part as it falls due.
- Invoicing & getting paidSend invoices, and test before you go liveEmail invoices from thruflow with a PDF and a pay link. Start in test delivery so the first ones come to you.
- Security & adminApproval rules: strict or relaxedSeparate who enters, approves and pays, or let a small team do it all while the audit trail notes each waiver.
- Invoicing & getting paidCredits, returns and deductions in disputeIssue a credit memo with its reason, apply it to open invoices, and hold short payments in dispute until they're settled.
Still stuck?
Write to us and a person who knows thruflow will answer. Say what you were doing and what you saw.