Should a credit hold stop invoicing too?

Usually not. A hold stops new orders from going out; invoices for goods already delivered should still be sent so the customer can pay them.

Who should be allowed to release a hold?

Someone in finance who didn't enter the order, with the reason recorded.

Credit limits and credit holds for wholesalers: how to set and enforce them

5 min readUpdated September 29, 2026By the thruflow team

The short answer

A credit limit caps how much a customer can owe you at once. Count everything they owe and have on order (open invoices, invoiced orders not yet sent, and approved orders not yet invoiced), less any credit on their account. When a new order would take them over the limit, or they're badly past due, hold the order until someone in finance releases it, and record why.

What to count as exposure

Open invoices: what's still owed on invoices already sent.
Drafts: invoiced but not yet sent.
On order: orders approved but not yet invoiced.
The new order itself.
Less credit on account: credit memos not yet applied.

Setting a limit

Start from history: typical order size, how often they order, and how fast they pay.
For new customers, use trade references or a credit report, and start lower.
Review limits on a schedule, and when a customer's payment behavior changes.
Write down who can set and change limits.

When to hold an order

The order would take the customer over their limit.
Their oldest unpaid invoice is past due by more than your threshold (for example 60 days).
A check was returned, or the account is in a serious dispute.

Releasing a held order

The release is made by someone in finance who didn't enter the order.
The reason is recorded: payment promised, a deposit received, a manager's approval.
The release covers this order at its current total; if the order grows, it needs another look.
Alternatives to a flat no: prepayment, a partial shipment, or a payment plan.

How thruflow does it

Set a credit limit on each customer in thruflow. Every new order shows what the customer owes and has on order against their limit; orders from a customer who is over their limit, on hold, or (if you turn it on) badly past due wait until someone who manages invoices releases them, with the reason recorded.

Request access

Questions

Should a credit hold stop invoicing too?: Usually not. A hold stops new orders from going out; invoices for goods already delivered should still be sent so the customer can pay them.
Who should be allowed to release a hold?: Someone in finance who didn't enter the order, with the reason recorded.